At Nature’s Spa and Wellness, your privacy is our priority. This policy explains how we collect, use, and protect your personal information when you engage with our SMS/text messaging services.

Consent to Receive Messages

By subscribing to Nature’s Spa and Wellness text notifications, you consent to receive recurring automated text messages including appointment reminders, promotional offers, and service updates at the mobile number you provide.

Message frequency may vary.

Consent is not a condition of purchase.

Standard message and data rates may apply.

You can unsubscribe at any time by replying STOP to any message. For help, reply HELP or contact us directly.

HIPAA Compliance and Sensitive Information

Nature’s Spa and Wellness is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA).

Please note:

 

  • SMS messages are not a secure platform for transmitting sensitive medical or health-related information.
  • We will never send or request personal medical details via text unless you have provided express written consent.
  • For sensitive matters, please call us directly or refer to our HIPAA Notice of Privacy Practices (link to be provided).

 

Personal Information Collected for Text Messaging

To deliver text messages, we collect and use:

 

  • Your phone number – to send automated text notifications about appointments, updates, or promotional offers.
  • Appointment information – to remind you of upcoming services or provide service-related messaging.

 

We respect your privacy and only collect the information necessary to support these communications.

Third-Party Service Providers

We may share your phone number and relevant information with trusted third-party text messaging platforms (such as Textedly or Textel) who help us manage our SMS communications.

These providers are contractually obligated to use your data only for delivering our messages. They are prohibited from selling or using your data for any unrelated marketing or advertising purposes.

Policy Updates

We may update this SMS Privacy Policy from time to time. Any changes will be posted on our website with the effective date clearly listed. Your continued participation in our SMS program after updates constitutes acceptance of the revised policy.