We ask that you arrive 15 minutes prior to your scheduled appointment to ensure we have the time to devote to your desired service. We also staff some of the best, most experienced therapists to provided you with exceptional service and out of respect for their time require a minimum of 24 hour notice for all cancellations. Cancellations less than 24 hours will result in a 50% of scheduled service fee and a no show or cancellation of 3 hours or less will result in a full charge of scheduled service.
Nature’s Spa goes to great lengths to avoid a reduction in service time due to late arrival and service fee’s due to late cancellations. Please call us at 704-542-7306 for more information on these policies.